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Line Image SEEK - Subsidized Early Education for Kids Line Image

Subsidized Early Education for Kids (SEEK) is the new attendance reporting and payment delivery system for the Subsidized Child Care Program in North Carolina.

This page has the most current information and updates about SEEK for parents who receive financial assistance for child care services, child care providers who participate in the Subsidy Program, and county staff who administer the Subsidized Child Care Program.

What's New With SEEK?  Find out the latest information

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Child Care Providers

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County Staff

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Customer Service and Contacts

Customer Service
  • Parents
    You can reach the Cardholder Call Center at 1-877-766-2322. It is available 24 hours a day 7 days a week to all SEEK cardholders.
  • ACS Provider Help Line: 866-217-1076
    Call this number only to request a SEEK Provider Packet or for questions about any of the documents in the packet.
  • ACS Provider Call Center: 877-606-2776
    Call this number to address the following issues:
    • Receipt of the SEEK packet
    • Paperwork missing from the packet
    • POS installation questions
    • POS device has not been received
    • Leasing a POS device
    • POS troubleshooting
    • Provider Manual questions
    • Provider Web Portal questions
    • How to interpret information in the web portal concerning swipes
  • ACS Secure Fax Number: 855-443-1789
    Use this number to fax completed POS enrollment packet to ACS
  • County Staff
    You can contact the Subsidy Services Section at 919-527-6590.

Other Contacts

NC DHHS NC.GOV DHHS Excels NC Race to The Top Early Learning Challenge

2201 Mail Service Center | Raleigh, NC 27699-2201
919-527-6335 | 1-800-859-0829 (In State Only)

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