SEEK - Subsidized Early Education for Kids
Over the past several years, our Department has been working with county Departments of Social Services on improving the integration of services that are provided at the local level. Our goal is to assure that families are served in a comprehensive way and that the state and counties are working together to make operational improvements, maximize the use of technology, and assure that our service delivery system is as efficient as possible.
In support of this effort, the Division of Child Development and Early Education (DCDEE) has begun work on the child care component of the larger DHHS case management system (NC FAST). This project will be designed to improve and streamline our application process, provide better case management capabilities across services and ultimately incorporate a new process for collecting and assuring time and attendance within the child care program.
In advance of these upcoming changes, DCDEE will discontinue utilization of the SEEK time and attendance system after April 30, 2015. Information specific to next steps for local purchasing agencies, child care providers and parents can be found In the memorandums below.
Important Note for child care providers: Do not dispose of your POS machine(s), as these remain property of the vendor. Click here for specific instructions on how to return your POS machine, including how to request a box and pre-paid shipping label through www.eccreturns.com.
Child Care Providers
Customer Service and ContactsCustomer Service
2201 Mail Service Center | Raleigh, NC 27699-2201