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    1. DCDEE Sections
      1. Criminal Background Check Unit
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        5. NC DHSR (Senate Bill 41) Background Checks
        6. State Human Resource Personnel
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      2. Early Educator Support (EES)
        1. EES FAQ
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        4. Licensure
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      3. North Carolina Pre-Kindergarten (NC Pre-K)
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      4. Regulatory Services
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      5. Subsidy Services
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      6. Workforce Education Unit
        1. Contact Workforce Education Unit
        2. Workforce Online Reporting and Knowledge System (WORKS)
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  2. What's New
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  3. Services
    1. Financial Assistance
      1. Do I Qualify?
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    2. Background Checks
      1. Adoption Background Checks
      2. Child Care Background Checks
      3. Foster Care Background Checks
      4. NC DHSR (Senate Bill 41) Background Checks
      5. State Human Resource Personnel Background Check
      6. Out of State Background Check Information
    3. Child Care Rules, Law and Public Information
    4. Child Care Development Fund (CCDF)
    5. Preschool Development Grant - Birth through Five
      1. About
      2. Activity 1: Statewide Needs Assessment
      3. Activity 2: Strategic Plan
      4. Activity 3: Maximizing Parent Knowledge, Choice and Engagement
        1. Activity 3.2: Building Family Engagement and Leadership
      5. Activity 4: Sharing Best Practices and Professional Development for Early Childhood Workforce
      6. Activity 5: Improving Quality and Service Integration, Expanding Access and Developing New Programs
      7. Activity 6: Monitoring, Evaluation, Data Use, Meaningful Governance and Stakeholder Engagement
      8. Community Feedback
    6. DCDEE WORKS
    7. DCDEE Moodle
    8. Early Educator Support (EES)
      1. EES FAQ
      2. EES Glossary
      3. Mentoring and Evaluating Services
    9. Licensing
      1. Annual License Fee
      2. Getting a License
      3. Child Care License Overview
        1. Visit Types
      4. Licensing Requirements
      5. Licensing Requirements FAQ
      6. Star Rated License
        1. Star Rated License FAQs
        2. Education Standards
        3. Program Standards
        4. Increasing Your Star Rating
        5. How Points are Earned
        6. Curriculum
          1. Curriculum Child Care Law and Rules
          2. Four-Year-Old Formative Assessments
      7. Summer Day Camp Frequently Asked Questions
    10. NC FAST
    11. NC Pre-K Program
      1. Approved Curricula
      2. Advisory Committee Meeting
      3. Formative Assessment
    12. Workforce Education Unit
  4. Parent
    1. Choosing Quality Child Care
      1. Checklist
      2. Child Care in NC Resources
      3. Choosing Quality Care FAQ
    2. File a Child Care Program Complaint
      1. Prevention Resources
    3. Need Help With Child Care Costs?
    4. Child Care Licensing Requirements
      1. Licensing Requirements FAQ
    5. County Resource Lookup
    6. Star Rated Licenses
      1. Education Standards
      2. Program Standards
    7. Child Safety
      1. Product Safety Recalls
    8. Special Needs
      1. Special Needs Criteria
      2. Special Needs Resources
      3. Special Needs FAQs
    9. Additional Resources
      1. Temporary Housing
      2. Child Care in NC Resources
    10. Developmental Assessments
    11. Military Families Child Care Assistance
  5. Provider
    1. Training and Professional Development
      1. Orientation, Pre-Service Requirements & Professional Development Planning
      2. Health and Safety Trainings
        1. Be a Smart Consumer of Child Care Training
        2. Be a Smart Consumer of First Aid and CPR Training
        3. Ongoing Training FAQ
        4. Health and Safety Training FAQs
      3. On-Going Training
      4. Emergency Preparedness and Response
      5. ITS-SIDS Project
      6. Countable Technical Assistance
      7. Playground Safety
      8. DCDEE Training Approval & Renewal
      9. DCDEE Moodle
        1. How To Navigate Moodle
    2. Background Check
    3. Child Care Fee Assistance for Military Families
    4. Child Care Rules
    5. Child Care Subsidy
      1. Subsidy Funding Authorization
      2. Provider Subsidy Compliance Training
      3. Subsidy Manual
      4. Subsidized Child Care Services Forms
      5. Market Rates
      6. Market Rate Study
      7. Subsidy Rate Calculator
    6. DCDEE WORKS
    7. Foundations for Early Learning and Development
    8. Licensing
      1. Getting a License
      2. Annual License Fee
      3. Child Care License Overview
      4. Licensing Requirements FAQ
      5. Star Rated License
        1. Resuming Star Rated License
        2. Star Rated License FAQs
        3. Education Standards
        4. Program Standards
        5. Increasing Your Star Rating
        6. How Points are Earned
        7. Curriculum
      6. Summer Day Camp Frequently Asked Questions
    9. NC FAST
    10. Provider Documents and Forms
    11. Providing Child Care
      1. Licensing Requirements Overview
      2. Licensing Requirements
      3. Providing Child Care FAQs
      4. Star Rated License
      5. Subsidized Child Care
        1. Care for Children Receiving Subsidy
        2. DCDEE Subsidy Compliance Unit
        3. Market Rates
        4. Subsidized Child Care Forms
        5. Subsidy Funding Authorization
        6. Subsidy Rate Calculator
    12. Provider Resources
      1. Child Care Contacts Lookup
      2. Child Care in NC Resources
      3. Behavior Management
      4. Emergency Preparedness
        1. DCDEE Disaster Plan
        2. EPR in Child Care
    13. Regulated Child Care in NC
    14. Adoption Background Check
    15. Stabilization Grants
    16. Expansion and Access Grants
  6. County
    1. County Contacts Lookup
    2. County Documents and Forms
    3. Child Care Snapshot
      1. Child Care Statistical Report
    4. Child Care Statistical Reports
    5. Expenditure Reports
    6. Fact Sheets
    7. Subsidy Funding Authorization
    8. Subsidy Manuals
      1. Subsidized Child Care Forms
    9. Subsidy Technical Assistance
    10. Additional Resources
  7. How Do I...?
    1. Find Child Care Near My Work or Home
    2. Get Financial Assistance for Child Care
    3. File a Child Care Program Complaint
    4. Find Monitoring Reports
    5. Start a Family Child Care in My Home
    6. Become a Child Care Provider
    7. Become a Pre-K Teacher
    8. Create an NCID
    9. Get My Criminal Background Check
    10. Create a DCDEE WORKS Account
  8. Search for Child Care
  9. Kindergarten Search

DCDEE WORKS Customer Service Contact Information

Workforce Education Unit
8:00 AM – 5:00 PM; Monday - Friday

(919) 814–6350
Email: [email protected]
Website: https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Workforce-Education-Unit

Related Questions: Educational Qualifications; Applications; Official Transcripts; Registration Review; Submission Uploads; DCDEE WORKS access
North Carolina Identity Management (NCID)
8:00 AM – 5:00 PM; Monday - Friday

(919) 754–6000 or Toll-Free 1-800-722-3946
Email: [email protected]

Related Questions: Valid/ Invalid NCID Username and password; NCID Security Questions; NCID error messages
DCDEE WORKS Technical Support
8:00 AM – 5:00 PM; Monday - Friday

(919) 814–6350
Email: [email protected]

Related Questions: Technical Assistance; DCDEE WORKS System Errors

NOTICE: Global Site Search function is currently under maintenance and will not provide results. We apologize for the inconvenience. This does not impact the Child Care or Kindergarten searches.

 

 

 

2201 Mail Service Center | Raleigh, NC 27699-2200
919-814-6300 | 1-800-859-0829 (In State Only)
[email protected]

 

 

North Carolina Depertment of Health and Human Services
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